Cashier – Customer Service & Sales

About the role

We are seeking a friendly and efficient Cashier to join our store team. You will be the first point of contact for guests, responsible for delivering fast, accurate service and creating a welcoming atmosphere.

Key responsibilities

• Greet every guest within 5 seconds at the front counter or drive‑thru.
• Take and process orders accurately, following the Always Fresh and S.E.T. principles.
• Maintain speed of service targets while working with a sense of urgency.
• Handle cash, credit cards, vouchers and issue receipts, refunds or change correctly.
• Perform service recovery promptly for any guest concerns.
• Prepare food and beverage products according to operational standards and record temperatures in the log.
• Keep the front counter clean, organized, stocked and ready for rush periods.
• Follow all health, safety and sanitation procedures, including proper hand‑washing and use of protective equipment.

Required profile

• Positive attitude with strong product knowledge.
• Excellent attention to detail and ability to follow standard operating procedures.
• Ability to work quickly and efficiently under pressure.
• Good communication skills for interacting with guests and team members.
• Commitment to maintaining a clean and safe work environment.

Required skills

• Cash handling and POS system operation.
• Food safety temperature monitoring.
• Basic math for transaction accuracy.