Restaurant Supervisor – Luxury Hotel Dining

About the role

We are looking for a Restaurant Supervisor to lead the Tomato Restaurant at InterContinental Muscat. The role ensures a premium, seamless dining experience for guests in a luxury hotel setting, supporting both front‑of‑house operations and team development.

Key responsibilities

• Supervise daily restaurant service, maintaining InterContinental’s 5‑star standards.
• Guide and coach team members on service, grooming and product knowledge.
• Coordinate set‑up, pack‑down and table turnover to ensure efficient operations.
• Manage real‑time roster adjustments and shift coverage.
• Oversee stock and supplies, place orders and resolve inventory issues.
• Interact with guests, deliver attentive service and resolve any concerns promptly.
• Deliver training and mentorship to new and existing staff.
• Ensure compliance with health, safety and hygiene regulations.
• Collaborate with kitchen and other departments to support smooth service flow.

Required profile

• Minimum 2 years experience in a senior Food & Beverage or supervisory role, preferably in a premium dining environment.
• Confident, hands‑on leader with strong sense of responsibility.
• Excellent communication and interpersonal skills with a guest‑first mindset.
• Impeccable personal presentation and reliability.

Required skills

• Knowledge of stock and inventory control systems.
• Understanding of health and safety compliance.

What we offer

• Competitive salary and performance‑based rewards.
• Comprehensive benefits including hotel room discounts.
• Extensive training and development opportunities within a global luxury brand.