Administrative Assistant

About the role

The Administrative Assistant provides essential administrative and operational support to ensure smooth delivery of client services and internal processes. This role focuses on accurate record‑keeping, tracker management, compliance assistance, and day‑to‑day office activities.

Key responsibilities

• Provide daily administrative support to the team, including coordination of internal tasks and follow‑up on actions.
• Prepare correspondence, reports, and internal documents as needed.
• Maintain and update Policy and Endorsement trackers, monitoring issuance, renewals, and amendments.
• Ensure all required policy documentation is complete and archived correctly.
• Organise electronic filing systems, manage version control, and keep client files accurate.
• Assist in preparing documentation for internal audits and compliance reviews, maintaining audit checklists.
• Prepare PowerPoint presentations, reports, dashboards, and meeting materials.
• Coordinate collection and distribution of insurance cards and support insurer interactions.
• Organise meetings, maintain action logs, and draft meeting minutes when required.
• Maintain confidentiality, ensure accuracy, and identify opportunities to improve processes.

Required profile

• Diploma or Bachelor’s degree in Business Administration or a related field.
• Strong organisational and time‑management abilities.
• Excellent attention to detail and accuracy.
• Good communication and interpersonal skills.
• Ability to manage multiple tasks and meet deadlines.
• Proactive, service‑oriented team player.

Required skills

• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook
• Microsoft Word