Assistant Administration – Administrative Support

About the role

The Assistant Administration provides essential administrative and operational support to ensure smooth delivery of client services and internal processes. You will maintain accurate records, monitor key trackers, and help the team meet compliance and service standards.

Key responsibilities

• Provide day‑to‑day administrative assistance, coordinate internal tasks and follow up on pending actions.
• Maintain and update policy and endorsement trackers, ensuring all documentation is complete and accurate.
• Organise electronic filing systems, manage version control and archive client files.
• Assist in preparing documentation for internal audits, compliance reviews and support audit checklists.
• Create PowerPoint presentations, reports, dashboards and compile data for client and internal meetings.
• Coordinate distribution of insurance cards, support policy documentation with insurers and organise meeting minutes.
• Uphold confidentiality, accuracy and identify process‑improvement opportunities.

Required profile

• Diploma or Bachelor’s degree in Business Administration or a related field.
• Strong organisational and time‑management abilities.
• Excellent attention to detail and ability to handle multiple tasks under deadlines.
• Proactive, service‑oriented team player.

Required skills

• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook
• Microsoft Word