Client Manager

About the role

The Client Manager at GBM Oman will lead the development and maintenance of strong relationships with key clients, ensuring their technology needs are met and driving revenue growth. This senior sales professional will shape sales strategies, expand the client base, and contribute to the overall success of the business.

Key responsibilities

• Build and maintain strong relationships with key clients, understanding their technology requirements and ensuring satisfaction.
• Develop and implement sales strategies to achieve revenue targets and business goals.
• Identify and pursue new client acquisition opportunities to expand the client portfolio.
• Design and execute retention strategies to secure long‑term loyalty of existing clients.
• Collaborate with internal teams to cross‑sell and upsell products and services.
• Conduct market research and competitor analysis to stay informed of industry trends.
• Prepare and deliver compelling sales presentations to prospective clients.
• Lead contract negotiations, securing favorable terms for both parties.
• Provide accurate sales forecasts and reports for strategic decision‑making.
• Gather and analyze customer feedback to continuously improve offerings.
• Provide leadership and guidance to client sales teams.

Required profile

• Bachelor’s degree in Business, Marketing, or a related field (Master’s degree is a plus).
• Minimum 7 years of experience in client sales, including at least 4 years in a senior sales leadership role.
• Proven track record of meeting and exceeding sales targets.
• Strong understanding of sales strategies, techniques, and market dynamics.
• Excellent communication, negotiation, and interpersonal skills.

Required skills

What we offer

• Opportunity to lead a high‑performing client sales team.
• Competitive compensation package.
• Professional development and growth within a dynamic organization.