Colleague Services Supervisor – Housing

About the role

The Colleague Services Supervisor will join the People & Culture team at Mandarin Oriental Muscat, overseeing all aspects of colleague housing. Reporting to the People & Culture Manager, you will ensure smooth onboarding, accommodation allocation and inventory control while maintaining budget discipline.

Key responsibilities

• Assist the People & Culture Manager in preparing and monitoring the housing budget, including operating equipment and FF&E costs.
• Track monthly P&L, analyse financial performance and ensure all expenses are approved and within budget.
• Lead, train and schedule the housing team, conduct regular meetings and one‑on‑one sessions.
• Manage pre‑arrival, onboarding and move‑in processes for new colleagues, including welcome packs, flight coordination and apartment preparation.
• Allocate housing in line with Omani legislation, benefits level, family status, nationality, gender and ethical standards.
• Maintain accurate inventories of keys, equipment, stock items and accommodation assets; control key distribution and conduct regular apartment inspections.

Required profile

• Omani national.
• Strong sense of integrity, respect and teamwork.
• Growth mindset with a willingness to develop professionally.

Required skills