Facility Manager (Workplace Lead)

About the role

JLL is seeking an experienced Facility Manager (Workplace Lead) to oversee service delivery for client sites in Muscat. You will act as the primary point of contact for clients, ensuring facilities operate to contractual KPIs and SLAs while maintaining high tenant satisfaction.

Key responsibilities

• Manage all aspects of facilities services, including cleaning, HVAC, landscaping, and technical maintenance.
• Prepare and present Quarterly/Annual Business Reviews to clients and coordinate procurement of goods and services.
• Lead project management during build‑out phases, liaising with architects, landlords and contractors.
• Oversee budgeting, invoice processing, and financial forecasting using Oracle.
• Negotiate and maintain contracts with vendors and service providers.

Required profile

• Minimum 6 years of facilities management experience in a large commercial organization.
• Proven experience owning facilities contracts and managing suppliers/contractors.
• Strong customer focus, cultural awareness and ability to make decisions with limited guidance.
• Fluent in English and the local language.

Required skills

• HVAC system management
• Fire extinguishing and electrical installation maintenance
• Project management
• Vendor contract negotiation
• Procurement and budgeting
• Oracle financial system usage