Food Services Supervisor

About the role

The Food Services Supervisor ensures that the dining area operates smoothly, delivering high‑quality service to guests while leading a team of front‑of‑house staff. This role combines operational oversight, staff development, and guest interaction to maintain Marriott’s standards of hospitality.

Key responsibilities

• Coordinate opening and closing procedures, including setup of supplies, equipment cleaning, and securing the venue.
• Inspect staff grooming, attire, and overall presentation, correcting any deficiencies.
• Monitor dining room seating, service flow, safety, and guest wellbeing throughout the shift.
• Maintain storage areas using FIFO principles, conduct inventories, and requisition supplies as needed.
• Complete work orders for maintenance repairs and ensure equipment is functional.
• Assist management with hiring, training, scheduling, performance evaluations, and disciplinary actions.
• Uphold company safety policies, report incidents, and complete required safety certifications.
• Provide courteous guest service, address special needs, and ensure a welcoming atmosphere.

Required profile

• High school diploma or G.E.D. equivalent.
• Minimum 2 years of experience in food‑service operations.
• At least 1 year of supervisory experience.
• Ability to work standing, walking, and lifting up to 50 lb without assistance.
• Strong communication skills and professional demeanor.

Required skills