Front Office Manager

About the role

Hotel Indigo is seeking a dynamic Front Office Manager to lead its front office team at the stunning Jabal Akhdar property. You will set the tone for exceptional guest experiences from arrival to departure, ensuring the hotel’s unique local character shines through.

Key responsibilities

• Direct daily front office and housekeeping operations, coaching staff to deliver next‑level service.
• Create a collaborative work environment and foster cross‑departmental teamwork.
• Provide guests with comprehensive information to enhance their stay.
• Oversee night audit, prepare financial reports, and deliver accurate forecasts.
• Conduct routine inspections of front office and public areas, taking immediate corrective actions.

Required profile

• Bachelor’s degree or higher in Hotel Administration, Business Administration, or equivalent.
• Minimum four years of guest‑service/hotel experience, including at least two years in a management role.
• Fluency in the local language; additional languages are a plus.
• Willingness to work evenings, weekends, and holidays as needed.

Required skills

What we offer

• Competitive salary with performance rewards.
• Full uniform, generous room discounts, and industry‑leading training.
• Inclusive culture that celebrates diversity and encourages employees to bring their whole selves to work.