Multi Unit Manager – Fine Dining & Café

About the role

The Multi Unit Manager will be based in Muscat and will oversee daily operations across several fine‑dining restaurants and café outlets. This full‑time, on‑site position ensures consistent brand execution, product quality, and service excellence while driving sales and profitability.

Key responsibilities

• Supervise and coach outlet managers and their teams, setting performance goals and monitoring KPIs.
• Implement action plans to improve sales, profitability, and guest satisfaction across all sites.
• Manage staffing levels, create schedules, and coordinate training programmes.
• Ensure compliance with health, safety, and food‑hygiene regulations.
• Review financial reports, control costs, and manage inventory.
• Coordinate with support functions such as supply chain, marketing, and HR.
• Support rollout of new initiatives, promotions, and operational procedures.

Required profile

• Proven experience managing multiple restaurant or café units in the food‑and‑beverage or hospitality sector.
• Strong people‑leadership skills, including coaching, performance management and conflict resolution.
• Solid understanding of restaurant operations, inventory control, cost management and scheduling.
• Analytical ability to interpret financial and operational reports and drive improvement plans.
• Effective communication and interpersonal skills for cross‑department collaboration.
• Relevant diploma or bachelor’s degree in Business, Hospitality Management or equivalent experience.

Required skills

• Proficiency with POS systems.
• Familiarity with reporting tools.
• Experience using scheduling software.