Sales Executive – Luxury Retail

About the role

We are seeking an experienced Sales Executive to join our luxury fragrance boutique in Muscat. The role combines high‑level customer service with strong sales performance, ensuring our brand standards and sales targets are consistently met.

Key responsibilities

• Adhere to all company policies, store procedures, health and safety standards, and dress code.
• Achieve daily, weekly and monthly sales targets and monitor KPIs such as conversion rate and average transaction value.
• Provide personalized fragrance consultations, handle inquiries, complaints and follow‑up with customers to build loyalty.
• Manage inventory daily, conduct stock checks, place reorders and ensure proper labeling, pricing and FIFO rotation.
• Implement loss‑prevention measures, conduct visual security checks and support investigations of discrepancies.
• Assist with visual merchandising, POS operation, cash handling and store opening/closing duties.

Required profile

• 5‑15 years of experience in luxury retail sales.
• Proven track record of meeting or exceeding sales targets and KPIs.
• Strong knowledge of fragrance families, product features and customer engagement techniques.
• Ability to maintain a clean, organized store environment and follow strict compliance standards.
• Excellent communication skills and a professional appearance.

Required skills

• POS system operation
• Cash handling
• Inventory management
• Sales reporting