Business Development Specialist – ISO Certification

About the role

SGS is seeking an experienced Business Development Specialist to expand its ISO certification services portfolio. The role involves generating leads, managing the full sales cycle, and nurturing client relationships to drive growth.

Key responsibilities

• Generate, qualify and follow up on new business leads for ISO standards such as ISO 9001, ISO 14001, ISO 45001 and ISO 27001.
• Conduct sales calls and meetings, negotiate commercial terms and close contracts.
• Prepare cost estimates, develop professional proposals and manage the sales process through to contract confirmation.
• Maintain regular communication with existing clients, oversee renewal cycles and identify opportunities for additional services.
• Record all client interactions and pipeline stages in Salesforce and produce weekly sales performance reports.

Required profile

• Bachelor’s degree in Business, Marketing, Commerce, Engineering or related field.
• 5‑6 years of experience in sales or business development, with 2‑3 years in an ISO certification body preferred.
• Proven B2B sales track record, strong negotiation and client‑relationship skills.
• Good understanding of ISO certification processes and key standards.

Required skills

• Salesforce or other CRM platform proficiency.