Assistant Manager - Healthcare Operations

About the role

Aster DM Healthcare, a healthcare enterprise operating more than 400 medical establishments across the GCC and wider MENA region, is hiring an Assistant Manager for a full-time, on-site position in Muscat. The role supports daily operations, coordinates departmental workflows and helps ensure service delivery meets organizational standards and regulatory requirements.

Key responsibilities

• Supervise and guide team members and track performance metrics
• Prepare reports and assist with planning and implementing process improvements
• Collaborate with clinical, administrative and support teams to improve efficiency, patient experience and resource use
• Maintain documentation and manage stakeholder communication
• Take part in training, audits and quality initiatives as needed

Required profile

• Bachelor's degree in Healthcare Management, Business Administration or a related field; a master's degree is an advantage
• Prior experience in an assistant manager or comparable leadership role, preferably in hospitals, clinics or similar settings
• Willingness to work on-site in Muscat

Required skills

• Operations supervision, team coordination and workload prioritization
• Data analysis, report preparation and use of office productivity tools and healthcare information systems
• Knowledge of healthcare processes, quality standards and basic regulatory and compliance requirements