Branch In Charge – South Oman

About the role

Wilhelmsen Port Services is seeking a dynamic Branch In Charge for its South Oman operations. Based in Muscat, you will lead the branch’s daily activities, ensuring high‑quality service delivery to ship‑owners, charterers, terminals and authorities across the region.

Key responsibilities

• Oversee all branch operations, maintaining service quality and efficiency.
• Lead, train and supervise branch staff, delegating tasks to maximise productivity.
• Manage local budgets, cash ledgers, receivables and report performance to senior management.
• Resolve service complaints and maintain strong communication with network partners and port authorities.
• Drive sales initiatives, build relationships and expand revenue through proactive networking.
• Ensure compliance with maritime regulations and internal processes.

Required profile

• Proven experience managing a branch office in a maritime or port‑services environment.
• Demonstrated leadership and team‑development capabilities.
• Track record of meeting sales targets and handling dry‑bulk and break‑bulk cargo.
• Strong budgeting, cash‑flow and performance‑reporting skills.
• Excellent communication in English, both written and oral.

Required skills

• Maritime background with experience in ship agency operations.
• Understanding of port‑service processes and related systems.
• Customer‑service orientation and ability to manage stakeholder relationships.