Food & Beverage Captain – Luxury Hotel

About the role

The Food & Beverage Captain leads the daily operations of a hotel F&B outlet, ensuring high‑quality service, guest satisfaction and compliance with IHG standards.

Key responsibilities

• Supervise service staff, monitor food and beverage presentation, temperature and portioning.
• Greet guests, handle inquiries, requests and complaints professionally.
• Train and motivate junior staff, assign tasks and ensure adherence to health, safety and hygiene regulations.
• Manage stock levels of service equipment, control wastage and oversee cash handling and POS accuracy.
• Collaborate with the Outlet Manager, Bar Manager, Kitchen and Banquet teams to deliver seamless service.

Required profile

• Diploma or bachelor’s degree in Hospitality or related field (preferred).
• Minimum 3–5 years F&B service experience, including 1–2 years in a supervisory role.
• Experience in international hotels or luxury F&B outlets (preferred).
• Strong leadership, guest service and interpersonal skills.
• Fluency in English; Arabic is a plus.

Required skills

• Proficiency with POS systems.
• Competence in MS Office applications.

What we offer

• Competitive salary with full uniform and impressive room discounts.
• Extensive training, inclusive culture and well‑being support.