Junior Customer Service Agent – Hindi Speaker
Omni digital experience · Mascate
وصف الوظيفة
About the role
Join OMNI as a Customer Service Agent, Hindi speaker – start your career today. OMNI is Oman’s largest independent BPO provider delivering superior customer care across the GCC.
Key responsibilities
- Manage inbound/outbound calls, emails, and chat interactions.
- Deliver outbound telesales campaigns, helping our clients grow their business.
- Troubleshoot customer issues and offer prompt solutions.
- Collaborate with a high‑performing team to meet targets and exceed expectations.
Required profile
- Fluency in English, Arabic (written and verbal), and Hindi (verbal).
- Strong communication and problem‑solving skills.
- Ability to remain calm and professional under pressure.
What we offer
- Shift‑based flexibility, including evenings, weekends, and holidays.
- A supportive environment with career growth opportunities.
- Be part of an innovative team driving customer experience and outbound sales success in the region.
Questions fréquentes
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الرواتب والأدلة وعمليات البحث في Oman.
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Omni digital experience
Mascate