Marketing Coordinator (Social Media)

About the role

Kempinski Hotel Muscat is looking for a Marketing Coordinator (Social Media) to assist the Assistant Director of Marketing and Communications in positioning the hotel and its outlets as market leaders. The role covers social media content creation, administrative support for the marketing office and coordination of marketing activities while ensuring compliance with the Kempinski brand.

Key responsibilities

• Provide administrative and secretarial support for the marketing office, including scheduling, filing and handling phone calls and daily correspondence.
• Create monthly social media content, edit photos and videos, and prepare a monthly editorial plan with captions.
• Handle purchase orders, expense claims and vendor invoices, and act as point of contact for billing matters.
• Assist in creating and implementing promotions, advertising, market analysis, photo and video shoots, and the marketing plan.
• Maintain hotel listings in online and offline media, handle site inspections, and maintain a guest database for mailings.
• Support liaison with the F&B department on monthly promotions and coordinate with sales, E-Commerce and digital, and creative agencies.
• Conduct competition checks and benchmarking, create office presentations, and manage give-aways and collateral.
• Upload and maintain picture storage and distribution systems, provide content and images for websites according to corporate identity, and keep marketing guidelines up to date.

Required profile

• Bachelor's degree in hospitality, marketing or an apprenticeship in hospitality.
• At least 6 months to 1 year of experience or an internship in marketing, social media management or content creation.
• Basic understanding of marketing principles and social media platforms, and hands-on experience creating social media content such as Reels and Stories.
• Ability to work and communicate in English with excellent oral and written skills; additional languages are beneficial.
• Experience in hospitality or lifestyle brands is an advantage.

Required skills

• Content creation and editing tools such as Canva and CapCut; Adobe Creative Suite is a plus.
• Microsoft Office.
• Instagram edits and basic video editing.
• Knowledge of marketing basics, social media trends and content planning.