Team Lead - Mobile

About the role

The Mobile Team Lead will own the end‑to‑end product lifecycle of Oman Air’s mobile applications, driving ideation, design, release management and continuous improvement to deliver a seamless digital experience for customers.

Key responsibilities

• Lead ideation and definition of new mobile features based on market trends and customer feedback.
• Collaborate with stakeholders to produce detailed product specifications.
• Oversee UX/UI design ensuring alignment with the Oman Air brand.
• Conduct usability testing and incorporate feedback.
• Manage release cycles, coordinate testing and ensure quality standards.
• Monitor application performance, meet SLAs and implement enhancements.
• Serve as primary contact for customer issues related to direct sales channels.
• Develop processes for issue logging, tracking and resolution.
• Coordinate website updates to complement the mobile experience.
• Create and maintain a strategic roadmap for mobile development.
• Prioritise features based on customer needs, feasibility and business impact.
• Work closely with IT and commercial teams for system integration and marketing alignment.
• Lead, mentor and develop a high‑performing team of developers and designers.
• Use analytics tools to track performance metrics and drive data‑based decisions.

Required profile

• Bachelor’s degree in Business, Marketing, Information Systems, Data Science or a related field.
• Minimum 5 years of product management or development experience within an airline or travel ecommerce environment.
• Strong English reading and writing proficiency.

Required skills

What we offer

• Opportunity to shape the digital experience of a leading airline.
• Leadership role with a collaborative, innovation‑focused team.