Business Development Specialist – ISO Certification

About the role

SGS is seeking a Business Development Specialist to expand its ISO certification services portfolio. The role involves generating new leads, managing the full sales cycle, and nurturing client relationships to drive revenue growth.

Key responsibilities

• Identify, qualify and follow up on new business opportunities for ISO standards such as ISO 9001, ISO 14001, ISO 45001 and ISO 27001.
• Conduct sales calls and meetings, present certification services and negotiate commercial terms.
• Prepare cost estimates, draft professional proposals and guide prospects through to contract signing.
• Maintain ongoing communication with existing clients, coordinate annual surveillance audits and manage certification renewals.
• Promote additional services including internal auditor training and integrated management systems.
• Record all activities, opportunities and pipeline stages in Salesforce and produce weekly sales reports.

Required profile

• Bachelor’s degree in Business, Marketing, Engineering or a related field.
• 5‑6 years of experience in B2B sales or business development.
• 2‑3 years of experience working with an ISO certification body, with solid knowledge of ISO 9001, ISO 14001, ISO 45001 and ISO 27001.
• Proven track record of lead generation, negotiation and client relationship management.
• Strong communication, presentation and interpersonal abilities.

Required skills

• Salesforce CRM proficiency.