Head of Products and Digital - Global Transaction Banking

About the role

This role defines and executes the product strategy for Global Transaction Banking (GTB), managing the full product lifecycle from ideation to launch while overseeing profitability and market share. It works with Sales, IT and Compliance to build and deliver wholesale banking products and solutions for corporate and institutional clients, and drives the strategy of GTB from product creation and digital requirements.

Key responsibilities

• Plan, develop, launch and manage product programs for transaction banking cash management in line with the overall GTB strategy.
• Develop the business case for investment in digital channels and non-digital product programs, and formulate and revise GTB's product policy and offerings, ensuring risk and regulatory compliance.
• Drive digital transformation and execute the implementation of B2B services with corporate clients.
• Own the product P&L: set pricing strategies, forecast sales and profitability, and run go-to-market and launch strategies.
• Work with sales units and customers from pre-sales to go-live to win and deliver transaction banking mandates.
• Manage RFPs and shortlist vendors and suppliers of transaction banking solutions.
• Improve digital channels such as corporate internet banking, direct debit and B2B trade platforms, and develop new products and modify existing ones.
• Review policies and procedures, coordinate with Solution Implementation and Relationship Managers, and keep costs within budget.

Required profile

• Bachelor's degree in Banking, Finance, Economics or Accounting; a master's degree is an advantage.
• 8 years of banking experience in transaction banking product development.
• Thorough knowledge of trade products, regulations and cash management products and solutions.
• Ability to identify product gaps, launch end-to-end trade finance and cash products and monitor their lifecycle.
• Self-starter who can plan and organise with minimal direction, works well under pressure and is mentally resilient.

Required skills

• Knowledge of corporate banking products and functions.
• Research and analysis of the GTB marketplace and industry trends, including regulatory changes.
• Computer and presentation skills.