Human Resources Generalist (MOL Wage Support Program) - Duqm

About the role

The Human Resources Generalist acts as the HR focal point for Port of Duqm operations in Duqm, managing employee relations cases and serving as the first point of contact for all HR matters on site, including recruitment and onboarding, OJT and training, performance management, attendance, leave and employee services, in line with the Oman Labour Law, Ministry of Labour regulations and PODC HR policies.

Key responsibilities

• Handle employee relations: receive and track grievances, investigate disciplinary and grievance cases, represent PODC before the Ministry of Labour and support line managers on attendance, roster and conflict issues.
• Support recruitment and onboarding: coordinate hiring, take part in interview panels, deliver HR induction and track probation reviews.
• Manage OJT, internships and training: allocate trainees, ensure supervisors and plans are in place, run training sessions and feed training needs into the annual analysis.
• Run the performance appraisal cycle, support managers with appraisals and performance improvement plans.
• Monitor attendance, administer leave, maintain personnel files in IFS and handle employee service requests such as ID and pass renewals.
• Organise employee engagement and welfare activities, work with HSE on welfare matters and submit monthly HR reports.

Required profile

• Bachelor's degree in Human Resource Management or equivalent.
• 0-2 years of HR experience, preferably in employee relations or an HR generalist role.
• Good knowledge of the Oman Labour Law, Ministry of Labour procedures and PODC HR policies.
• Good business understanding of port operations in Duqm.

Required skills

• Investigation, interviewing and report writing.
• Working knowledge of recruitment, onboarding, OJT, training and performance management.
• Conflict handling, planning and time management.
• English and Arabic, verbal and written.
• MS Office and IFS (or equivalent HRIS).