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This job expired on 24/08/2026. It no longer accepts applications.
Junior Hindi-speaking Customer Service Agent (Call Center)
Omni digital experience · Mascate
Job description
About the role
Join OMNI as a Junior Customer Service Agent, providing multilingual support to leading brands across the GCC. You will handle inbound and outbound communications in Hindi, English and Arabic, working in a fast‑paced BPO environment.
Key responsibilities
- Manage inbound and outbound calls, emails, and chat interactions.
- Conduct outbound telesales campaigns to drive client growth.
- Troubleshoot customer issues and deliver prompt resolutions.
- Collaborate with a high‑performing team to meet targets and exceed expectations.
Required profile
- Fluency in Hindi (verbal) and strong English and Arabic (written and verbal) skills.
- Excellent communication and problem‑solving abilities.
- Ability to stay calm and professional under pressure.
- Fresh graduates preferred; no prior experience required.
Required skills
What we offer
- Shift‑based flexibility, including evenings, weekends and holidays.
- Supportive environment with clear career‑growth opportunities.
- Entry‑level salary of 325 OMR.
- Opportunity to work with an innovative team driving customer experience and outbound sales success.
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Omni digital experience
Mascate
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