Seasonal Bellperson/Doorperson (Omani National)

About the role

We are seeking a Seasonal Bellperson/Doorperson to join the Front Office team at Mandarin Oriental Muscat. The role is focused on delivering a warm, efficient, and memorable arrival and departure experience for our guests, while upholding the hotel’s high standards of service and oriental heritage.

Key responsibilities

• Manage all Bell Desk operations, including greeting guests, handling luggage, and coordinating transportation.
• Provide courteous escort services, valet assistance, and information about hotel facilities.
• Ensure smooth check‑in and check‑out processes, delivering a sense of appreciation and recognition.
• Handle deliveries, parcels, and guest requests promptly and accurately.
• Maintain the Bell Desk area in a tidy and organized manner, adhering to hotel policies and SOPs.

Required profile

• Omani national, able to work seasonal shifts.
• Strong commitment to integrity, respect, and teamwork.
• Growth‑mindset with a willingness to learn and adapt.
• Excellent communication skills and attention to detail.
• Ability to follow corporate policies and standard operating procedures.

Required skills