Senior Field Service Engineer

About the role

We are seeking a Senior Field Service Engineer to join our leading medical device company in Oman. The role involves delivering on‑site installation, maintenance and technical support for a range of medical equipment across an assigned territory.

Key responsibilities

• Install, maintain and troubleshoot medical equipment at customer sites.
• Lead technical support activities across the assigned territory.
• Resolve technical issues and customer complaints efficiently.
• Support service revenue through service agreements, preventive maintenance and spare parts.
• Coordinate installations, training and service resources.
• Maintain technical documentation, tools and spare parts inventory.

Required profile

• Omani nationals preferred due to nationalisation requirements.
• Degree in Biomedical, Electronics, Electrical, Mechanical Engineering, IT or related field.
• Minimum 5 years’ field service experience within medical devices, healthcare or life sciences.
• Willingness to travel for on‑site customer support.
• Valid driver’s licence.
• Excellent Arabic and English communication skills.

Required skills

• Excellent Arabic and English communication.
• Valid driver’s licence.