Director of Sales – Leisure (Hotel)

About the role

The Leisure Director of Sales will support the Director of Sales & Marketing in driving revenue for the hotel’s leisure segment, primarily targeting European tour operators and luxury market agents. This position acts as the key point of contact for the assigned geographic markets and steps in for the Director when required.

Key responsibilities

• Assist the Director of Sales in managing the sales team and represent the department in meetings, client appointments and events.
• Manage key accounts within the assigned European markets, ensuring revenue maximisation and market‑share growth.
• Prospect new accounts, conduct site inspections and follow up tentative bookings.
• Prepare and negotiate contracts, ensuring SMART contracting and optimal yielding.
• Participate in trade shows, sales blitzes and workshops across the target markets.
• Contribute to the annual sales action plan, budget forecasts and cost‑controlled sales execution.
• Cross‑sell other Kempinski properties and document all sales actions in the SFA system.
• Maintain the OPERA contact database and adhere to corporate SOPs, health & safety and hotel policies.

Required profile

• Minimum 2 years of experience in a similar sales role within a high‑end luxury resort or hotel.
• 2‑3 years of experience working with tour operators in the European market.
• Proficiency in German is a plus.

Required skills

• Familiarity with OPERA PMS.
• Experience using SFA (S&C) sales automation tools.

What we offer

• Opportunity to work with a prestigious international hotel brand.
• Dynamic, multicultural environment in Muscat.
• Professional development and career progression within the hospitality sector.