Partnerships Manager

About the role

The Partnerships Manager will lead the acquisition and management of merchant partners for a leading loyalty and rewards program in Oman. The role focuses on securing attractive offers, ensuring timely activation, and driving long‑term partner retention.

Key responsibilities

• Identify and acquire new partners across F&B, retail, beauty, wellness, entertainment and other lifestyle categories, achieving at least 10 signed partners per month with 50% from F&B.
• Negotiate exclusive discounts, BOGO offers, minimum‑spend deals and campaign promotions.
• Coordinate contracts, collect required assets, and ensure smooth onboarding and activation within 7 working days.
• Configure offers, outlet details and redemption mechanics, resolving any onboarding issues.
• Maintain strong relationships, monitor partner activity, manage renewals and re‑engage inactive merchants.
• Track and report on acquisition, activation, engagement, renewals and risks using Pipedrive.

Required profile

• 2–4 years of experience in business development, partnerships or account management.
• Good knowledge of Oman’s merchant and lifestyle market.
• Strong negotiation, communication and relationship‑management abilities.
• Fluent in English and Arabic.

Required skills

• Pipedrive (CRM tool)