Department Manager
Apparel Group · Mascate
وصف الوظيفة
About the role
The Department Manager oversees day‑to‑day operations of a specific department within a large‑format (big‑box) store, ensuring smooth functioning, driving sales and meeting key performance indicators aligned with overall store objectives.
Key responsibilities
- Oversee overall performance of the assigned department, ensuring operational excellence and adherence to company policies.
- Manage daily operations including stock management, sales, and customer service to meet store KPIs such as sales targets, conversion rates and customer satisfaction.
- Track and analyze key KPIs, produce regular performance reports and implement process adjustments to drive improvements.
- Ensure visual merchandising standards are maintained, collaborating with the visual team to update displays for seasonal changes and promotions.
- Manage inventory levels, conduct regular stock audits and coordinate replenishment to minimize loss and overstock.
- Maintain security and safety compliance, proactively reducing stock loss and ensuring a safe environment for staff and customers.
- Lead, mentor and develop the department team through coaching, training and fostering a positive culture.
Required profile
- 3–4 years of experience in a retail environment, preferably in a big‑box or large‑format store.
- Proven leadership ability with a track record of managing KPIs and driving sales performance.
- Experience in inventory management and visual merchandising is highly desirable.
Questions fréquentes
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Apparel Group
Mascate