Assistant Store Supervisor

About the role

As talabat continues to grow, it has launched its own end‑to‑end grocery service, tMart, the region’s first cloud‑store concept offering 30‑minute delivery of groceries at hypermarket prices. We are looking for an Assistant Store Supervisor to help expand tMart across Oman, ensuring smooth store operations and excellent customer service.

Key responsibilities

• Manage store operations during the shift, including staff supervision, ordering, inbound receiving, stocking, and pick‑and‑pack of customer orders.
• Assist the Store Supervisor with staff selection, shift scheduling, routine and preventive maintenance.
• Maintain optimal stock levels, preventing out‑of‑stock or over‑stock situations, and support inventory assessment and ordering based on demand planner input.
• Conduct store stock‑take and cycle counts, ensuring accurate inventory records.
• Oversee inbound receiving accuracy and outbound picking/packing efficiency according to SOPs.
• Monitor fulfillment processes and recommend improvements to increase productivity and profitability.
• Supervise hygiene, sanitation, security, safety standards and deliver high‑level customer service during the shift.

Required profile

• 3‑5 years of experience in supermarket or restaurant operations.
• Strong communication, interpersonal and intercultural skills with a hands‑on approach to using various tools.
• Fluency in English; Arabic language skills are a strong advantage.