Room Service Order Taker
kempinski · Oman - Muscat
وصف الوظيفة
About the role
The Room Service Order Taker is responsible for delivering food and beverages to guests in a courteous, professional, and efficient manner, upholding Kempinski’s high standards of service. This position supports sales goals and enhances guest satisfaction within the hotel’s food and beverage outlet.
Key responsibilities
- Serve food and beverages to guests in the assigned area, ensuring a courteous and professional experience.
- Strictly adhere to all hotel policies, fire safety regulations, and hygiene standards, including HACCP.
- Manage the service team by delegating appropriate tasks and maintaining high service quality.
- Drive sales to achieve the outlet’s budget and maximize revenue.
- Maintain a high quality of product and service at all times.
- Identify and pursue entrepreneurial opportunities to generate additional business for the outlet.
Required profile
- Experience in food and beverage service, preferably within a hotel environment.
- Knowledge of hotel safety, fire regulations, and HACCP hygiene standards.
- Ability to lead and coordinate a service team effectively.
- Sales‑driven mindset with a focus on meeting budget targets.
- Commitment to delivering high‑quality products and services.
- Entrepreneurial attitude to seek new business opportunities.
Required skills
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kempinski
Oman - Muscat
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