SCADA/SAC/BPI Operator II

About the role

The SCADA/SAC/BPI Operator II is responsible for monitoring and controlling the airport baggage handling system (BHS) through SCADA interfaces. The role ensures continuous, efficient baggage flow, reacts to alarms in real time, and supports operational continuity in a fast‑paced environment.

Key responsibilities

• Continuously monitor BHS operations via SCADA, identifying and addressing abnormalities, alarms, and performance issues.
• Adjust system configurations, routing logic and conveyor settings to maintain optimal flow and avoid congestion.
• Record all alarms, faults and operational events in the SCADA logbook with complete accuracy.
• Escalate critical issues to shift leaders, dispatch maintenance crews, and coordinate with flow controllers, technicians and airport stakeholders.
• Execute fallback procedures, manage priority handling for critical flights, and ensure no unauthorized system changes.
• Prepare and deliver daily operational reports, track service calls, and verify system readiness before operational hours.

Required profile

• Bachelor’s degree in Telecommunication, Instrumentation, IT or a related field.
• Experience with industrial automation, SCADA systems or baggage handling operations is preferred.
• Strong analytical ability to diagnose system faults and make rapid operational decisions.
• Excellent communication skills in English and high attention to detail.
• Ability to work under pressure in a dynamic, fast‑moving environment.

Required skills

• Proficiency with SCADA platforms and control‑room operations.
• Knowledge of conveyor systems and material‑handling processes.
• Ability to read and interpret system layouts, technical drawings and configuration files.
• Experience with fault analysis, system balancing, routing logic and fallback procedures.
• Competence in using computer reporting tools and logging software.