Assistant Vice President – Broker Relations (General & Medical Insurance)

About the role

The Assistant Vice President – Broker Relations will manage and grow Orient’s broker network across general and medical insurance lines, driving portfolio expansion and ensuring effective coordination between brokers, underwriting, finance and internal teams. The role focuses on strategic partnerships, performance monitoring, compliance and supporting corporate account acquisition.

Key responsibilities

• Maintain and expand the broker portfolio, mainly on General Insurance and other lines.
• Conduct regular and strategic meetings with allocated brokers to develop the portfolio.
• Handle renewal management and coordinate with both brokers and the Underwriting team.
• Prepare business/performance reports on a monthly basis and share them with the line manager.
• Conduct portal presentations and training for brokers on various products offered by Orient.
• Monitor and analyse broker performance on a regular basis.
• Support the Finance Department on credit‑control related issues.
• Maintain excellent rapport with both internal and external stakeholders.
• Build a strong pipeline of corporate accounts for each quarter.
• Update and maintain all KYC‑related documents of the panel broker.
• Ensure adherence to all regulatory and compliance‑related processes required by the company.

Required profile

• Education: Bachelor’s, Master’s or Diploma.
• Minimum 5 years of experience in a broker relations role.
• Insurance certification is an added advantage.
• Excellent communication and people‑management skills.

Required skills