Customer Success Account Manager Internship (Omani Nationals)

About the role

Microsoft is offering a six‑month paid internship for Omani nationals as a Customer Success Account Manager (CSAM). You will work closely with Microsoft teams and customers, helping them adopt and optimise Microsoft technologies while gaining real‑world experience in digital transformation projects.

Key responsibilities

• Research customer industries and business processes to understand their needs.
• Support customers in adopting Microsoft products and best practices.
• Shadow senior CSAMs and participate in on‑the‑job training.
• Assist Microsoft teams on digital transformation initiatives.
• Participate in advanced technology trainings such as AI, Machine Learning and Cloud Computing.

Required profile

• Omani national enrolled in or recently graduated from a university.
• Strong interest in technology and customer success.
• Willingness to learn and work in a collaborative environment.

Required skills

• Artificial Intelligence (AI)
• Machine Learning (ML)
• Cloud Computing

What we offer

• Paid six‑month training program.
• Globally recognised Microsoft technical certifications.
• Mentorship, coaching and job‑shadowing opportunities.
• Access to advanced technology trainings in AI, ML and Cloud.