F&B Shift Leader – Guest Service Expert

About the role

The F&B Shift Leader ensures that every guest experience is memorable by delivering high‑quality food and beverage service. Working on the restaurant floor, you will coordinate with the kitchen, set up dining areas, and support the Guest Service team throughout each shift.

Key responsibilities

• Set and arrange tables, ensuring a clean and welcoming dining environment.
• Communicate orders and special requests accurately with the kitchen staff.
• Interact with guests, take orders, serve meals, and handle billing transactions.
• Maintain cleanliness of work areas, replenish supplies, and follow health‑safety standards.
• Perform physical tasks such as lifting, carrying, and moving items up to 25 lb unaided (50 lb with assistance).
• Read and verify menu information, ensuring correct presentation and service.

Required profile

• High school diploma or G.E.D. equivalent.
• Less than one year of related food‑and‑beverage experience.
• No prior supervisory experience required.
• Ability to stand, walk, and move on uneven or slippery surfaces for extended periods.

Required skills