Group Operations Manager

About the role

The Group Operations Manager manages and coordinates all centralized support functions across the group's businesses, including Alfeyhaa Rest House, Sahab Resort, cafés, catering and events. The role covers finance, human resources, purchasing, information technology, asset management, administration and corporate support.

Key responsibilities

• Finance and accounting: oversee reporting, budgeting, cash flow, payments and collections; monitor performance, expenses and profitability; coordinate annual audits and tax matters
• Human resources: oversee recruitment, payroll, employee records, leave and benefits; develop HR policies and performance reviews; coordinate manpower planning and training with property managers; ensure compliance with Oman Labour Law
• Purchasing: manage supplier selection, negotiations, contracts and purchase orders, and maintain inventory controls
• IT and business systems: manage hotel, billing and accounting systems, technical support and maintenance of external providers
• Asset management: maintain asset and equipment records, maintenance contracts, repairs and preventive maintenance, and oversee renovations and capital projects
• Corporate administration: manage licenses, permits, contracts and records, and implement internal controls
• Process improvement: review organizational structures and reporting lines, and identify process gaps
• Reporting: prepare consolidated management reports, monitor budgets and performance, and report significant matters to Group Management

Required profile

• Professional accounting qualification or a Master's degree in Business Administration preferred
• 10+ years of relevant experience in finance, administration or business operations
• Experience managing centralized functions across multiple business units preferred

Required skills

• Accounting and financial controls
• Human resources and purchasing
• Administration