IT Manager - Hotel

About the role

IHG Hotels & Resorts is looking for an IT Manager in Oman who will keep the hotel's hardware and software reliable so that guests get a first-class experience. The role covers installing new systems, improving security and keeping the teams equipped with the tools they need.

Key responsibilities

• Serve as the main contact for computer hardware, ensuring systems are installed correctly and run efficiently
• Report regularly to the GM, Director of Finance and Business Support and the Area IT Leader
• Stay up to date with approved systems and technology, from LAN to POS
• Maintain hardware and software performance, digital and physical security standards, and evaluate vendor proposals
• Run knowledge-sharing and training sessions for the hotel team
• Protect the IT infrastructure against cyber threats

Required profile

• Diploma or vocational certificate in Computer Science, IT or a related field
• 4 years of related experience with computer set-up and troubleshooting
• Knowledge of PCI DSS (Payment Card Industry Data Security Standards)
• Team player, proactive, responsible, hardworking and able to work under pressure

Required skills

• Working knowledge of networks, operating systems and databases
• Strong analytical and problem-solving skills
• Great communication skills

What we offer

• A competitive salary
• A full uniform
• Room discounts
• Training opportunities