IT Supervisor - Hotel

About the role

IHG Hotels & Resorts is looking for an IT Supervisor in Oman who will act as the main point of contact for the hotel's computer hardware, keeping systems installed correctly and running efficiently. The role also covers security, vendor evaluation and training the hotel team.

Key responsibilities

• Serve as the primary contact for servicing computer hardware and ensuring systems are installed properly and work efficiently
• Report regularly to the GM, Director of Finance and Business Support and the Area IT Leader
• Keep up to date with approved systems and technology, from LAN to POS
• Maintain hardware and software performance, digital and physical security standards, and evaluate vendor proposals
• Run knowledge-sharing and training sessions for the hotel team
• Protect the IT infrastructure against cyber threats

Required profile

• Diploma or vocational certificate in Computer Science, IT or a related field
• 4 years of related experience with computer set-up and troubleshooting
• Knowledge of PCI DSS (Payment Card Industry Data Security Standards)
• Team player, proactive, responsible, hardworking and able to work under pressure

Required skills

• Working knowledge of networks, operating systems and databases
• Strong analytical and problem-solving skills
• Great communication skills

What we offer

• A competitive salary
• A full uniform
• Room discounts
• Training opportunities