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This job expired on 19/07/2026. It no longer accepts applications.
Junior Customer Service Agent – Hindi Speaker
Omni digital experience · Mascate
Job description
About the role
Join OMNI, Oman’s leading BPO provider, as a Junior Customer Service Agent focused on Hindi‑speaking customers. You will be part of a dynamic call‑center team delivering inbound and outbound support across multiple channels.
Key responsibilities
- Handle inbound and outbound calls, emails, and chat interactions.
- Conduct outbound telesales campaigns to help clients grow their business.
- Troubleshoot customer issues and provide prompt, effective solutions.
- Collaborate with team members to meet performance targets and exceed service expectations.
Required profile
- Fluency in Hindi (verbal) and strong English and Arabic communication skills (written and verbal).
- Excellent problem‑solving abilities and calm demeanor under pressure.
- Entry‑level candidates; fresh graduates are welcome.
- Willingness to undergo comprehensive training.
Required skills
What we offer
- Shift‑based flexibility, including evenings, weekends and holidays.
- Supportive environment with clear career‑growth opportunities.
- Opportunity to work in an innovative team driving customer experience and outbound sales success.
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Omni digital experience
Mascate
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