Public Relations Officer – Government Relations (Oman)

About the role

The Public Relations Officer (PRO) will provide efficient and compliant government‑relations support, handling immigration, residency and regulatory transactions with Omani authorities. The role ensures timely processing of employee services, maintains accurate documentation and facilitates clear communication between the company and external government entities.

Key responsibilities

• Process and submit all types of employment and residency visa applications, including manual submissions and amendments.
• Manage first‑time resident card registrations, renewals, replacements and updates to employee personal information.
• Deliver and follow up on official correspondence with the Ministry of Labour, Royal Oman Police and other government bodies.
• Submit applications, requests and supporting documents to municipalities and regulatory authorities, and resolve administrative matters on site.
• Collect and distribute official mail from Oman Post, track incoming and outgoing documents, and maintain organized records.
• Process vehicle registration renewals and coordinate with licensing authorities.
• Prepare periodic status reports on visas, residency cards, labour approvals and other government transactions.
• Escalate critical issues, delays or compliance risks to management and provide regular updates to stakeholders.
• Provide administrative support to the Government Relations team and assist colleagues with operational requirements.

Required profile

• Diploma or Bachelor’s degree in Business Administration, Public Administration, Public Relations or a related field.
• 2‑3 years of experience in Government Relations, Public Relations (PRO), immigration services or a similar administrative role.
• Practical experience dealing with the Royal Oman Police, Ministry of Labour, Civil Status Department, municipalities and other government authorities.
• Valid Omani driving licence and willingness to travel to government offices as required.