Sales Agent – Oman (Omani Nationals)

About the role

US-Bangla Airlines is seeking motivated Omani nationals to join its sales team as a Sales Agent. You will be responsible for selling airline tickets, assisting customers with bookings, and delivering excellent customer service while meeting sales targets.

Key responsibilities

• Sell domestic and international airline tickets to customers.
• Handle flight reservations, re‑bookings, cancellations and ticket issuance.
• Calculate fares, taxes and service charges accurately.
• Provide customers with information on flight schedules, routes, baggage rules and travel policies.
• Promote airline deals, packages and special offers.
• Convert inquiries into confirmed bookings and achieve monthly/quarterly sales targets.
• Use airline reservation systems (GDS such as Amadeus, Galileo, Sabre).
• Maintain accurate booking records and passenger data.
• Collect payments through approved methods and issue invoices.
• Resolve customer complaints, flight changes, delays, cancellations and refund requests professionally.

Required profile

• Good communication skills in English.
• Strong negotiation and problem‑solving abilities.
• Effective coordination, teamwork and time‑management skills.
• Analytical thinking and decision‑making capability.
• Ability to work under pressure and maintain accountability.

Required skills

• Experience with Global Distribution Systems (GDS) – Amadeus, Galileo, Sabre.