Sales Officer – Personal Banking

About the role

The Sales Officer will drive business development across a designated area that may include one or multiple bank branches. This role focuses on acquiring new customers, cross‑selling bank products, and maintaining strong relationships to grow the bank’s portfolio.

Key responsibilities

• Achieve monthly sales targets for core bank products such as deposits, loans, bancassurance, and wealth solutions.
• Acquire new customers in line with assigned sales goals.
• Advise existing customers on additional products to increase their overall relationship value.
• Monitor customer product holdings to identify cross‑selling opportunities.
• Complete daily outbound contact targets, including meetings and calls.
• Keep customers informed about new products, services, and benefits.
• Provide personalized service, including meeting customers outside the branch to collect instructions or deliver requirements.
• Resolve customer queries promptly without escalation.
• Document all activities, contacts, and outcomes according to MIS requirements.
• Participate in periodic performance reviews with the reporting authority and head office staff.

Required profile

• Bachelor’s degree in Business or a related field.
• Graduating class 2023‑2026 with a GPA of 2.5 or higher.
• Registered job seeker.
• Strong knowledge of banking products, services, policies, and procedures.
• Sales‑oriented mindset with excellent communication and interpersonal skills.

Required skills

• Knowledge of banking systems.
• Proficiency with PC operations.