Groups & Events Sales Manager

About the role

The Groups & Events Sales Manager drives catering and social business for the hotel, ensuring contracts are closed efficiently and revenue targets are met. This role combines sales expertise with a focus on delivering exceptional guest experiences.

Key responsibilities

• Manage local corporate and social catering sales, coordinating with off‑property sales channels.
• Respond to incoming catering inquiries, qualify prospects, and generate new business.
• Negotiate contracts and design creative catered events that maximize revenue.
• Upsell food‑and‑beverage packages, develop menus, and forecast sales performance.
• Prepare proposals, write contracts, and maintain customer correspondence.
• Monitor and resolve guest issues arising from the sales process.
• Control expenses, manage budgets, and provide ROI reporting to ownership.

Required profile

• High school diploma or GED with at least 2 years of experience in sales, marketing, guest services, or front desk roles, OR a 2‑year degree in Business Administration, Marketing, Hotel & Restaurant Management, or a related field (no experience required).
• Strong communication, negotiation, and customer‑service orientation.

Required skills