Spa Therapist – Luxury Hotel & Resort

About the role

As a Spa Therapist at Anantara Spa within Tivoli LA VIE Muscat Hotel & Residences, you will be the face of authentic luxury and holistic wellness. You will deliver personalized treatments, conduct thorough wellness consultations, and ensure each guest experiences a memorable journey aligned with the Anantara philosophy of heartfelt hospitality.

Key responsibilities

• Welcome guests warmly, conduct comprehensive wellness consultations and tailor treatments to individual needs and health conditions.
• Perform a range of professional spa treatments, including Anantara Signature, Swedish, Deep Tissue, Aromatherapy, Thai (where certified), Hot Stone massages, reflexology, body scrubs, wraps, facial and beauty treatments (where qualified).
• Maintain accurate consultation records, treatment histories and uphold the highest standards of hygiene, sanitation and equipment sterilisation.
• Promote retail products, spa memberships and wellness packages, achieving individual sales and revenue targets.
• Prepare and present treatment rooms, manage inventory, report maintenance issues and ensure optimal room utilisation.
• Handle guest concerns promptly, maintain confidentiality and build loyalty through exceptional service.
• Support team members, attend training sessions and contribute to a collaborative spa environment.

Required profile

• Proven experience delivering a variety of spa treatments, including massages, body scrubs, wraps and facial treatments.
• Certification for Thai massage (where applicable) and qualification for beauty treatments where required.
• Ability to conduct detailed wellness consultations and personalise treatment plans.
• Strong commitment to professionalism, hygiene standards and guest confidentiality.
• Sales‑oriented mindset with experience promoting retail products and achieving revenue targets.

Required skills