Agency Assistant (Omani National) - Residential Real Estate

About the role

Savills is hiring an Agency Assistant in Muscat, Oman, offering an Omani national the chance to learn residential agency from the ground up. The role starts part time and covers support, leasing, administration, marketing, client service and, eventually, sales under the guidance of experienced colleagues. Training builds the knowledge, confidence and professional standards behind the Savills way of working, and progression to a full-time or specialised role may be considered depending on performance and business needs.

Key responsibilities

• Support the Agency team with daily administration and coordination, and assist with property listings, client enquiries, viewing arrangements and follow-ups under supervision.
• Accompany experienced agents on property visits and viewings, and learn Muscat's residential areas, property types and market activity.
• Follow Savills procedures, professional standards and confidentiality requirements, and provide team support within agreed part-time hours.
• Handle telephone, email and walk-in enquiries professionally, record client requirements and pass them to the right colleague.
• Learn how agency fees, invoices and transaction records are managed, and help organise supporting documents and update records.
• Use the CRM to keep listing, client, lead and viewing records accurate, and monitor leads so they are followed up, progressed, closed and updated.
• Help write property descriptions, brochures and social media content using approved templates, and check marketing details for accuracy.

Required profile

• Omani national, educated to high school or college equivalent.
• No previous real estate experience required; willingness to learn is essential.
• Interest in property and building a career in real estate.
• Familiarity with social media and Muscat's residential areas is an advantage.

Required skills

• Good spoken and written Arabic and English.
• Basic computer skills, including email and Microsoft Office.
• Organised, reliable, punctual and attentive to detail, with good communication skills and a friendly approach.