Assistant Outlet Manager - Signature Greek Restaurant

About the role

Jumeirah Muscat Bay, a luxury resort opened in 2022 set in the cove of Bandar Jissah, is looking for an Assistant Outlet Manager to join its Food & Beverage department. The role covers day-to-day restaurant operations, guest service, resource management and team leadership.

Key responsibilities

• Ensure daily operations meet service standards and follow standard operating procedures.
• Engage with guests to create personalized experiences and maintain accurate guest records.
• Manage resources through inventory, re-ordering supplies and safeguarding cash.
• Monitor cashiering functions, comply with procedures and manage financial aspects such as the General Ledger and budget.
• Suggest strategies to increase market share and optimize profits while controlling labor and expenses.
• Maintain high cleanliness standards and adhere to health, safety and grooming policies.
• Lead, motivate and develop the team, ensuring regular training and full product knowledge.
• Resolve escalations and concerns effectively to ensure memorable guest experiences.
• Assist in preparing annual plans and forecasts and manage expenses to meet budget goals.

Required profile

• Higher Secondary School Certificate.
• Diploma or degree in Hotel Management / F&B Management is desirable.
• Health and Safety certification is desirable.
• 3-5 years of relevant experience in hospitality or F&B operations.
• 1-2 years of experience in a supervisory or leadership role.

What we offer

• Locally competitive salary and locally relevant benefits.
• Health care and insurance benefits.
• Learning and development programmes with clear career pathways.
• Internal mobility opportunities within the global network.
• Colleague discounts on food, beverage and hotel stays worldwide.