This job is no longer available
This job expired on 11/08/2026. It no longer accepts applications.
Guest Experience Expert – Frontline Hospitality Role
Sheraton Hotels & Resorts · Mascate
Job description
About the role
The Guest Experience Expert creates memorable, seamless stays for guests by delivering personalized service from arrival to departure. This full‑time, on‑site position is based in Muscat and is open to Omani nationals who are eager to start a career in hospitality.
Key responsibilities
- Deliver a memorable guest experience throughout the stay, from check‑in to check‑out.
- Process operational tasks such as room assignments, reports and documentation.
- Respond promptly to guest requests and enquiries, providing local area information.
- Maintain a safe, clean and professional work environment while moving and handling items up to 10 lb.
- Collaborate with team members to uphold brand standards and quality service.
Required profile
- High school diploma or equivalent (G.E.D.).
- No prior work experience required.
- Must be an Omani national.
- Ability to stand, walk and lift objects up to 10 lb for extended periods.
Required skills
What we offer
- Opportunity to work with a global hospitality brand.
- Inclusive and diverse workplace culture.
- Full‑time, on‑site position in Muscat.
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Sheraton Hotels & Resorts
Mascate