Guest Experience Expert – Oman Residents

About the role

The Guest Experience Expert creates memorable, personalized stays for guests at St. Regis Al Mouj. This full‑time position is open to Omani nationals and focuses on delivering seamless service from check‑in to check‑out.

Key responsibilities

• Guide guests through their entire stay, providing local area highlights and personalized recommendations.
• Process operational needs, address guest requests promptly, and complete daily reports.
• Maintain a safe, professional appearance and adhere to company policies, confidentiality, and quality standards.
• Perform physical tasks such as standing, walking, and lifting objects up to 10 lb without assistance.
• Collaborate with team members to ensure a smooth and enjoyable guest experience.

Required profile

• Omani nationality (Omanis Only).
• High school diploma or GED equivalent.
• No prior work or supervisory experience required.
• Ability to work on feet for extended periods and handle light physical tasks.
• Commitment to safety, confidentiality, and professional conduct.

Required skills

What we offer

• Opportunity to work with a world‑renowned luxury brand.
• Inclusive, diverse workplace that values cultural backgrounds.
• Full‑time employment with career development possibilities.