Junior Customer Service Agent (Hindi Speaker)
Omni digital experience · Mascate
Job description
About the role
OMNI, Oman's largest independent BPO provider, is hiring a junior customer service agent who speaks Hindi. The role covers inbound and outbound customer care and outbound telesales for clients across the GCC. It is an entry-level position with no prior experience needed; fresh graduates are preferred and comprehensive training is provided.
Key responsibilities
- Manage inbound and outbound calls, emails and chat interactions.
- Deliver outbound telesales campaigns to help clients grow their business.
- Troubleshoot customer issues and offer prompt solutions.
- Collaborate with a high-performing team to meet targets and exceed expectations.
Required profile
- Fluency in Hindi (verbal) is a must.
- Fluency in English and written and spoken Arabic.
- Strong communication and problem-solving skills.
- Ability to stay calm and professional under pressure.
What we offer
- Expected salary of 325 OMR.
- Shift-based flexibility, including evenings, weekends and holidays.
- A supportive environment with career growth opportunities.
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Published 7 hours ago
Expires 1 month from now
2 views · 0 interested
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Omni digital experience
Mascate