Operational Excellence Engineer

About the role

The Operational Excellence Engineer drives site-wide initiatives that improve safety, quality, productivity, cost efficiency, delivery performance and customer satisfaction. Reporting to the QA department, the role supervises the QC team, ensures rigorous inspection and testing, maintains product traceability, manages non-conformance controls, upholds the Quality Management System, supports internal and external audits and leads root-cause analyses with corrective actions.

Key responsibilities

• Develop and run operational excellence and continuous improvement strategies across the site.
• Supervise the Quality Control team so that inspections, testing and product traceability meet customer and regulatory standards.
• Maintain and improve the Quality Management System (QMS) and support internal and external audits.
• Lead root-cause investigations, corrective action plans and preventive measures.
• Analyze performance data to spot trends, drive improvements and report results to senior management.
• Implement Lean tools such as 5S, Kaizen and Value Stream Mapping to reduce waste and increase efficiency.
• Work with production, engineering and supply-chain teams to align quality objectives with operational goals.
• Monitor safety, quality, productivity, cost and delivery metrics and ensure targets are met or exceeded.
• Train and coach staff on quality and Lean methods, and ensure compliance with standards, specifications and customer requirements.

Required profile

• Bachelor's degree in Engineering (Mechanical, Industrial or related field).
• Minimum 4 years of experience in manufacturing or quality engineering roles.
• Proven experience leading operational excellence or continuous improvement programs.
• Familiarity with ISO 9001 or equivalent quality management standards.

Required skills

• Strong knowledge of Lean manufacturing tools and methodologies.
• Hands-on experience with inspection techniques, quality systems and product traceability.
• Ability to conduct root-cause analysis and implement corrective actions.
• Proficiency with quality and data analysis software such as Minitab and SPC tools.