Reservation Supervisor
Anantara Hotels & Resorts · Ad-Dākhilīyah
Job description
About the role
The Reservation Supervisor will manage both room and group reservations for Anantara Al Jabal Al Akhdar Resort, ensuring a seamless booking experience for guests while supporting sales initiatives.
Key responsibilities
- Answer all incoming reservation calls, process bookings, and confirm requests within 24 hours.
- Maintain accurate guest profiles, rate structures, and promotional information in the reservation system.
- Promote up‑selling and cross‑selling opportunities and identify sales leads.
- Prepare daily filing, manage fax correspondence, and support the Reservations Manager with weekly and monthly reports.
Required profile
- Thorough knowledge of reservation procedures, guarantee policies, and 6 pm release actions.
- Ability to prioritize daily tasks, maintain filing systems, and ensure compliance with hotel credit policies.
Required skills
- Proficiency with Opera or similar reservation software.
- Experience using CRS/extranet channels to update rates and availability.
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Published 3 days ago
Expires 1 month from now
19 views · 0 interested
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Anantara Hotels & Resorts
Ad-Dākhilīyah