Sales Operations Manager – Multi‑brand Automotive

About the role

The Sales Operations Manager – Multi‑brand will lead operational activities for the Automotive Sales Division of OMASCO in Oman. You will oversee day‑to‑day sales processes for new and used vehicles and motorbikes across several brands, ensuring targets are met and customer experience is optimized.

Key responsibilities

• Drive sales performance across all branches, meeting budget, volume, revenue, gross margin and EBIT targets.
• Analyse monthly sales data (Connect, sales funnel, operational reports) to identify improvement opportunities.
• Implement continuous‑improvement initiatives for sales processes, lead management and customer data capture using Connect/C4C.
• Monitor competitor activity, market trends, pricing and promotions to support profitable sales campaigns.
• Coordinate with OEMs on model launches, performance reviews and reporting.
• Manage stock levels, maximise turnover and prioritize aged inventory.
• Enhance customer satisfaction by improving service processes and tracking CSI/NPS metrics.
• Ensure compliance with group policies and manage any deviations.
• Develop a high‑performance, multi‑location team, recognising strong performance and addressing underperformance.
• Prepare accurate reports and presentations for internal stakeholders and external OEM partners.

Required profile

• Strong leadership experience managing large, diverse, multi‑location sales teams.
• Proven ability to meet or exceed sales, margin and profitability targets.
• Excellent analytical skills with a data‑driven approach to performance improvement.
• Effective communication and stakeholder management with OEM partners.

Required skills

• Experience with Connect and C4C sales systems.

What we offer

• Opportunity to lead a high‑impact function within a leading regional automotive group.
• Dynamic, collaborative work environment focused on growth and excellence.